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“Knowledge Sharing: An Analytical Study of the Cognitive Municipality Center in Jeddah Province"
Last modified: 2016-12-19
Abstract
This study focused, in general, on the concept of knowledge sharing and the effect of fulfilling knowledge sharing requirements as a necessary tool for achieving the objectives of business organizations, in addition to studying the challenges of implementing it at Jeddah Municipality.Accordingly, the researcher conducted a thorough study on knowledge sharing, taking Jeddah Municipality as an example fulfilling the most important requirements of knowledge sharing, based on the theoretical literature in this field. The study also aims to measure the availability of knowledge sharing and show the challenges facing its implementation and the relevant effect on Jeddah Municipality .Moreover, the study reviews previous studies and indicates the way used by Jeddah Municipality to acquire knowledge, in addition to analyzing it based on the strengths, weaknesses, opportunities, and threats (SWOT(The descriptive and analytical approach was also adopted and several key results were reached. The availability of knowledge sharing, its requirements and elements had a variant impact on the study sample. Factors like employee training, teamwork and application obstacles had a significant effect on knowledge sharing, while other factors such as knowledge base and collaborative environment did not show any effect. In addition, the lack of means and tools to support the collaborative environment and knowledge base reduces the opportunities to strengthen, unify and develop the knowledge available at Jeddah Municipality. This leads to the lack of individual participation in supporting the ideas and observations, as well as the lack of innovation and creativity.Some results were reached, through which some recommendation were submitted.
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