The role of human resources in achieving institutional excellence from the point of view of the administrations of King Abdul-Aziz University: an applied study

Samar A. Alyami, Mashael K. Alotaibi

الملخص


The study aimed to identify the role of human resources in achieving institutional excellence, and the study relied on the descriptive analytical approach using the questionnaire tool, which contained 3 axes that measure institutional excellence: selection and appointment, training, and evaluation. The questionnaire was applied to an intentional sample of female employees of the deanships of King Abdulaziz University, represented by (Deanship of Admission and Registration, Deanship of Distance Learning, Deanship of Graduate Studies). The sample size was (35) female employees. The study found that the majority of respondents highly agree on the importance of the role of human resources to achieve institutional excellence in the training axis for employees. While their approval of the evaluation axis came in the second place, and in the third rank came the selection and appointment axis as the least role in achieving institutional excellence. It was found that there was no statistically significant relationship at the level of 0.05 between the entity to which the employee belongs, the educational qualification, the number of years of experience, and the achievement of institutional excellence in the axis of selection and appointment, training, and evaluation. The study recommends the following: conducting a similar study on another Saudi university, which may also address other dimensions other than those studied and conducting comparative studies for the level of achieving institutional excellence in public and private universities in the Kingdom of Saudi Arabia and working to achieve institutional excellence in all sectors of education in the Kingdom of Saudi Arabia Saudi Arabia.


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